Jun 3, 2026
The Definitive Guide to Using AI in Customs Brokerage
A practical framework for customs brokers evaluating AI: what to look for, what to walk away from, and how to protect your license.
News
Section 232 Tariffs Live on Tru
New tariffs in effect as of Monday, June 8th. Updated per CSMS #68855869 and Proclamation 11021 (91 FR 18201)New tariffs in effect as of Monday, June 8th. Updated per CSMS #68855869 and Proclamation 11021 (91 FR 18201)
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Resources, Insights, and Market Intelligence
Jun 3, 2026
19 CFR and AI: more CBP scrutiny and what you can do with AI in trade compliance
CBP is now AI-enabled and the scrutiny isn't slowing down. Join Cindy Allen and Hugo Pakula on for what's changing and how to use AI responsibly without putting your license at risk.
CBP AI Ruling
May 18, 2026
HQ Ruling H350722: What AI Can and Can't Do in Customs Work
AI vendors have been operating in a regulatory grey zone for years. That zone just closed. In January, CBP issued HQ H350722—the first definitive ruling on what AI can and cannot do in customs filings. If your vendor claims their AI can handle classification, valuation, or duty calculation end-to-end, the ruling says that's federal violations. Here's how to read it, what it means for your stack, and which use cases actually survive scrutiny.
May 13, 2026
How to Evaluate AI for Trade Compliance
Every AI vendor in trade compliance claims to have the answer. This framework cuts through the noise: four demo questions that separate real solutions from chatbots in compliance wrappers, six red flags that should end the conversation immediately, and six attributes that define a tool worth piloting. Start with post-entry audit—it's where capability becomes measurable.
May 13, 2026
AI in Trade – Where Are We Heading?
Competitors are adopting technology. The question isn't whether AI should be used in trade compliance—it's whether your brokerage will define how, or whether someone else will. Join us for a straight talk on building AI systems that actually defend entries, not just process them faster.
Mar 29, 2026
Addressing the CBP HQ Ruling on an AI-assisted customs platform
Addressing HQ H350722 and how it affects Brokerage compliance
Nov 22, 2024
CPG Stories: The Realities of Scaling a CPG Brand with Steve Candland
CPG expert Steve Candland shares key lessons for scaling consumer packaged goods brands, from farmers' markets to major retailers.
Nov 21, 2024
Navigating the EU's IOSS: When to Use Your Own Number or an Intermediary's
An IOSS number is a unique identifier for businesses registered under the scheme. It enables sellers to collect, declare, and remit VAT on eligible low-value goods sold to EU customers, simplifying imports and preventing unexpected VAT charges at delivery.
Nov 13, 2024
Duty Refunds: Manage International Returns with Ease
Frustrated by import taxes on returned goods? You’re not alone.
De Minimis Threshold
$800
Penalty per Day
$500
Nov 13, 2024
Guide to Declared Value in Customs: The Do's and Don'ts
Declared value refers to the monetary worth of goods being reported to U.S. Customs and Border Protection. This figure determines duty and tax obligations.
Nov 13, 2024
Selling into the UK Market: Paying duties and tax and managing your returns
Duty Refunds specializes in reclaiming import VAT and customs duties on goods brought into the UK and EU. Learn how to manage international returns efficiently.
Section 301
Oct 28, 2024
US Trade Law: Understanding Section 301 Tariffs
Section 301 is part of U.S. trade law that enables the government to impose tariffs or take action against countries engaging in practices deemed unfair or harmful to U.S. commerce. These measures are often applied to specific goods and can increase the cost of importing affected items. Importers, including eCommerce sellers, import brokers, and compliance professionals, must be aware of Section 301 tariffs.
Entry
Types
Oct 23, 2024
Entry Types
Entry types categorize how goods are brought into the U.S. for customs purposes. Learn about consumption entries, temporary import entries, warehouse entries, and more.
Jul 23, 2024
What do Tru statuses mean?
Throughout the Tru dashboard, users encounter numerous statuses and verification levels. This guide explains what each status means.
May 16, 2024
Guide to Implementing USMCA as an SMB
The United States-Mexico-Canada Agreement (USMCA), which replaced the North American Free Trade Agreement (NAFTA), presents a number of benefits designed to enhance trade and economic relations between the U.S., Mexico, and Canada. The USMCA facilitates the efficient movement of USD$1.8 trillion worth of trade. For small and medium-sized businesses (SMBs), understanding these benefits and knowing what to consider before utilizing them is crucial. While there are benefits of the USMCA for SMBs, they should stay cognizant about the areas where they might be better off not utilizing certain provisions.
US Threshold
$800
EU Threshold
€150
Apr 29, 2024
Demystifying De minimis: Importing low-value goods into the US in 2024
Many countries maintain a "de minimis" threshold — a minimum goods value below which customs authorities waive import fees. Here's what you need to know.
Tru ID
Apr 5, 2024
The Global Tru ID System
The Tru ID is a globally unique identifier for supply chain entities. Learn how it works and why it matters for trade compliance.
Mar 3, 2024
Business Ownership Information Report (BOIR) for US Entities
Beginning January 1, 2024, most companies registered or operating within the United States must file a BOIR with FinCEN.
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