Duty Refunds: Manage International Returns with Ease

The core services offered by Duty Refunds include:

• Reclaiming Customs Charges on Returned Goods: They assist sellers in recovering import VAT and customs duties on returned international purchases, especially for goods valued over £135, and automatically reclaim duty and VAT on returns.
• Guidance on Import VAT and Duty Refunds: Detailed information and support are provided to help clients understand their eligibility and navigate the refund process, including assistance with value calculations for commercial invoices.

Duty Refunds also supports businesses with a range of other import-related processes:

• Importer of Record (IOR) Services: Duty Refunds takes on the legal responsibilities of the Importer of Record, managing customs declarations, ensuring compliance, and handling duty payments, making it easier for clients to reclaim duties and taxes on international returns. They also help eliminate or reduce courier disbursement fees for orders over £135.
• Import One-Stop Shop (IOSS) Services: Using their own IOSS number, Duty Refunds simplifies VAT collection for businesses selling to EU customers. They ensure VAT is charged at the point of sale for consignments up to €150, perform VAT filings for orders valued at £135 or less, and relieve businesses from needing their own UK VAT registration.
• Returns Management: Duty Refunds handles the complexities of international returns, including all necessary documentation, to help clients recover taxes on returned goods efficiently.
• HS Code Allocation: Duty Refunds ensures accurate duty assessments by helping clients assign the correct Harmonized System (HS) codes, ensuring full compliance with international trade regulations.

☝️Splitting higher-value shipments into multiple lower-value ones to reduce duties is not recommended, as it can increase shipping costs and complicate the process, leading to additional issues.

Get your refund today with Duty Refunds help.

How Tru Identity and Duty Refunds can work together to support your business

Our two companies offer complementary services that can significantly enhance the efficiency of your international sales and shipping operations when used together.

First, ensuring compliance is essential. Before making an international sale, you must verify that your goods can be sold in the destination country and that all necessary filings are completed with the appropriate authorities upon import. Tru’s product and vendor risk flags help you gather and organize the required documentation before shipping.

Once you’re ready to ship, Duty Refunds steps in to handle the heavy lifting. By providing them with the necessary paperwork, they act as the IOR, managing the import process and filing with the relevant authorities on your behalf.

Finally, if a return is initiated, the customer follows your standard return process. Duty Refunds then takes over to recover the duties and taxes from the initial sale, ensuring a smooth and efficient return process.

Combining Tru’s compliance tools with Duty Refunds’ import and tax recovery services streamlines international shipping, ensures regulatory compliance, and maximizes cost efficiency for your business.

Talk with the Tru team: https://truregister.com/discovery-call

Schedule time to speak with the Duty Refunds team here.