How [Brokerage] eliminated their CF-29 backlog with Tru
Company Overview
[Placeholder — Brief description of the company: what they do, how large they are, what markets they serve. 2–3 sentences that give the reader context on who this customer is.]
The Challenge
Growing pains with manual classification
[Placeholder — What was the core problem? Bad HTS codes? CF-29 backlog? Scaling issues? Hiring challenges? Describe the pain in concrete terms with specifics about their volume, team size, or error rates.]
[Placeholder — What was the business impact of this challenge? Lost revenue? Compliance risk? Employee burnout?]
The Solution
Automating the classification workflow with Tru
[Placeholder — How did they implement Tru? Which features did they adopt first? How did they roll it out to their team? Describe the specific workflows that changed.]
[Placeholder — What made Tru different from their previous approach or tools they tried?]
The Results
Measurable impact from day one
[Placeholder — Specific metrics: time saved, money saved, compliance improvements, volume handled. Use numbers wherever possible. Tie back to the metrics shown in the hero bar above.]
[Placeholder — Qualitative results: team morale, client satisfaction, ability to take on new business.]
“Tru didn't just save us time — it changed how we think about scaling our brokerage.”
[Customer Name]
VP Operations, [Company]
“Our entry processing time dropped from 45 minutes to under 10. Our clients notice the difference.”
— Robert M., Licensed Customs Broker
Tru Identity, Inc. (“Tru Identity”, “Tru”, “We”, “Us”, or “Our”) provides a risk analysis platform (“Tru Services” or the “Services”) for brands and shippers to build and maintain compliant supply chains.
©2026 Tru Identity, Inc. All rights reserved.