Case Studies

Customer stories

See how brokerages, 3PLs, and importers are using Tru to automate classification, cut costs, and clear faster.

Tru cut our classification time by 85% and eliminated our CF-29 backlog entirely.

[Customer Name]

VP Operations, [Company]

We process 3x the entries with half the team hours. The ROI was obvious in the first month.

[Customer Name]

Director, [3PL Company]

Finally a tool that understands HTS complexity at scale.

[Customer Name]

Trade Compliance, [Importer]

All case studies

“Our entry processing time dropped from 45 minutes to under 10. Our clients notice the difference.”

— Robert M., Licensed Customs Broker

Tru Identity, Inc. (“Tru Identity”, “Tru”, “We”, “Us”, or “Our”) provides a risk analysis platform (“Tru Services” or the “Services”) for brands and shippers to build and maintain compliant supply chains.

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