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Tuesday, September 29th 12:00 PM ET

Case Studies

Customer stories

See how brokerages, 3PLs, and importers are using Tru to automate classification, cut costs, and clear faster.

“Tru cut our classification time by 85% and eliminated our CF-29 backlog entirely.”

[Customer Name]

VP Operations, [Company]

“We process 3x the entries with half the team hours. The ROI was obvious in the first month.”

[Customer Name]

Director, [3PL Company]

“Finally a tool that understands HTS complexity at scale.”

[Customer Name]

Trade Compliance, [Importer]

“Tru Identity was selected to modernize customs entries and reduce bottlenecks at the time of entry.”

U.S. Customs and Border Protection

All case studies

[Brokerage]

How [Brokerage] eliminated their CF-29 backlog with Tru

A mid-size customs broker automated their classification workflow and reduced compliance exceptions by 85%.

85%reduction in classification time
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[3PL Company]

How [3PL] scaled entry volume 3x without adding headcount

A third-party logistics provider used Tru to handle surging import volume while keeping their team lean.

3xentry volume with same team
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[Importer]

How [Importer] saved $240K in annual duty overpayment

An enterprise importer uncovered misclassified products and recovered significant duty savings with Tru's audit tools.

$240Kannual duty savings
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U.S. Customs and Border Protection

CBP modernizes customs entries with Tru Responsible AI

U.S. Customs and Border Protection selected Tru Identity through the CSOP program to streamline entity vetting and reduce bottlenecks at the time of entry.

Earlierreceipt of critical entry data
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