Terms and Conditions

Definitions

"Agreement" refers to these Terms and Conditions, along with any amendments, supplements, or other modifications that may be made from time to time.

"Platform" refers to the Tru web application, APIs, and any related services provided by Tru Identity, Inc.

"User" refers to any individual or entity that accesses or uses the Platform, whether as a registered account holder or otherwise.

License Grant

Subject to your compliance with these Terms and Conditions, Tru Identity grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your internal business purposes.

This license does not include the right to sublicense, resell, or distribute the Platform or any content therein, nor does it permit you to modify, reverse engineer, or create derivative works based on the Platform.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Tru immediately of any unauthorized use of your account or any other security breach.

You must provide accurate and complete information when creating your account and keep this information up to date. Tru reserves the right to suspend or terminate accounts that contain inaccurate or incomplete information.

Intellectual Property

All intellectual property rights in the Platform, including but not limited to software, algorithms, data models, user interfaces, graphics, and documentation, are and shall remain the exclusive property of Tru Identity, Inc.

You retain all rights to data you submit to the Platform. By submitting data, you grant Tru a non-exclusive, worldwide license to use, process, and store such data solely for the purpose of providing the Services.

Service Availability

Tru strives to maintain 99.9% uptime for the Platform but does not guarantee uninterrupted access. Scheduled maintenance windows will be communicated in advance when possible.

Tru shall not be liable for any interruptions caused by factors beyond our reasonable control, including but not limited to natural disasters, power outages, or third-party service failures.

Data Processing

Tru processes data in accordance with applicable data protection laws and our Privacy Policy. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction.

You acknowledge that certain features of the Platform may require the processing of personal data, and you represent that you have obtained all necessary consents for such processing.

Limitation of Liability

To the maximum extent permitted by applicable law, Tru Identity shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Tru's total aggregate liability for all claims arising out of or relating to these Terms and Conditions or the use of the Platform shall not exceed the total fees paid by you to Tru during the twelve (12) months preceding the event giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Tru Identity, its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses arising out of or in any way connected with your access to or use of the Platform, your violation of these Terms and Conditions, or your infringement of any intellectual property or other rights of any third party.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved exclusively in the state or federal courts located in Delaware.

Modifications

Tru reserves the right to modify these Terms and Conditions at any time. Material changes will be communicated to you via email or through a notice on the Platform at least 30 days before they take effect.

Your continued use of the Platform after any such modifications constitutes your acceptance of the revised Terms and Conditions.

Contact Information

If you have any questions about these Terms and Conditions, please contact us at legal@tru.identity or through the Contact Us page on our website.